Hi, I'm Nick—I'm often thinking about how things and people work, and how they work together.

Latest Articles

Burnout and the Clean Slate

I manage between 15-20 digital projects at any given time. A few months ago, the constant onslaught of follow-ups, checkins, updates, expectations, and negotiations was taking a toll. No matter how much I slept I was always exhausted – stress...

That Time I Learned About Managing Expectations

I remember the exact moment I learned the importance of managing expectations in project management. It happened eleven years ago this month, I was managing a research outpost in the Canadian Arctic, and I wasn’t wearing enough layers at the...

Beyond Project Management

I’ve come to understand that projects contain dark matter – unseen stuff that exerts a force on the things you can see (plans, budgets, and people), but is otherwise not directly observable. If you’ve ever thought to yourself: “We all...

Retrospective 06/17

Hello, blog. It’s been a while. There are a lot of reasons and excuses for my absence, but most of it comes down to unrealistic expectations and poor planning. In the interest of improving my process for this next iteration,...

The Out-of-Scope Request and Mr. Spock

Generally, a client’s out-of-scope request seems ridiculous because, as a project manager, you see these requests for what they often are — an attempt to get something for nothing. But clients don’t see things through your eyes, and PMs often...