Burnout and the Clean Slate

I manage between 15-20 digital projects at any given time. A few months ago, the constant onslaught of follow-ups, checkins, updates, expectations, and negotiations was taking a toll. No matter how much I slept I was always exhausted – stress...

That Time I Learned About Managing Expectations

I remember the exact moment I learned the importance of managing expectations in project management. It happened eleven years ago this month, I was managing a research outpost in the Canadian Arctic, and I wasn’t wearing enough layers at the...

Beyond Project Management

I’ve come to understand that projects contain dark matter – unseen stuff that exerts a force on the things you can see (plans, budgets, and people), but is otherwise not directly observable. If you’ve ever thought to yourself: “We all...

Just Because You Can, It Doesn’t Mean You Should

Several years ago I was working on a project that involved coordinating the fieldwork activities of different universities from across North America. During my second year on the project my boss asked me to start documenting how much of my...